Cas d'utilisation de l'automatisation

À propos du parcours

Cas d'utilisation de l'automatisation

Ce parcours d'apprentissage est conçu pour les utilisateurs RPA et les utilisateurs métiers de la RPA. Il se concentre sur les nouvelles tendances en matière d'automatisation et sur les cas d'utilisation qui vous permettront de mettre en œuvre la RPA dans des secteurs spécifiques.

Objectifs du parcours d'apprentissage

À l'issue de ce parcours d'apprentissage, vous devrez être en mesure :

  • d'identifier les micro-tendances pour les secteurs des télécommunications, de l'assurance et de la finance ;
  • de déterminer comment les processus spécifiques à l'industrie peuvent être automatisés à l'aide d'Automation 360 ;
  • de résumer les avantages de l'utilisation de la RPA dans la prestation de services ;
  • de recueillir les meilleures pratiques en matière d'automatisation des processus.
  • Course Duration

    Durée: 2 heures et 30 minutes

  • E-Learning

    Format: e-learning

  • Cost

    Coût: abonnement

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Cours du parcours d'apprentissage

Getting Started with Intelligent Automation for Telecommunications

In this course, you will learn how automation impacts the telecommunication industry and how you can use this information to make decisions on automating Telecom processes. You will also learn some new trends, use cases that will enable you to implement RPA in the telecommunication industry.

By the end of the course, you should be able to:

  • Describe RPA and Intelligent Automation
  • Discuss industry trends in Telecom
  • Describe benefits of Automation for Telecom companies
  • Identify specific opportunities for Automation in Telecom companies
  • Gather Automation best practices and additional information sources

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Automating New Service Provisioning for Telecom

In this course, you will learn how automation can be the perfect solution for some critical business processes such as new service provisioning for the Telecom industry. The course focuses on how intelligent automation can be used for Telecom use cases and the business benefits of such automation. The course also provides a view of what the automated state for new service provisioning would look like with Automation 360.

By the end of the course, you should be able to:

  • Describe the industry micro trends
  • Identify specific use cases in telecommunication industry using heatmap
  • Show how the service provisioning can be automated and how it looks like in fully automated state
  • Summarize the benefits of using RPA in service provisioning
  • Gather best practices on automating service provisioning

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Getting Started with Intelligent Automation for Insurance

In this course, you will learn how automation impacts the insurance industry and how you can use this information to make decisions on automating insurance processes. You will also learn some new trends and use cases that will enable you to implement RPA in the Insurance industry.

By the end of the course, you should be able to:

  • Describe RPA and intelligent automation
  • Discuss industry trends impacting insurance
  • Describe benefits of automation for insurance companies
  • Identify specific opportunities for automation for insurance companies
  • Gather automation best practices and additional information sources

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Citizen Developer, Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Automating Claims Management in the Insurance Sector

In this course, you will learn how automation can be the perfect solution for some critical business processes such as claims management for the insurance industry. The course focuses on how intelligent automation can be used for insurance use cases and the business benefits of such automation. The course also provides a view of what the automated state for claims management would look like with Automation 360.

By the end of the course, you should be able to:

  • Describe the impact of intelligent automation on claims
  • Identify specific opportunities for automating claims
  • Show how the claims process workflow changes after automation
  • Summarize the benefits of claims process automation
  • Gather best practices on implementation of RPA in claims

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Getting Started with Intelligent Automation for Banking

In this course, you will learn how automation impacts the banking and financial services industry and how you can use this information to make decisions on automating banking processes. You will also learn some new trends, use cases that will enable you to implement RPA in the banking and financial services industry.

By the end of the course, you should be able to:

  • Describe RPA and intelligent automation
  • Discuss industry trends in banking and financial services
  • Describe benefits of automation for banking and financial companies
  • Identify specific opportunities for automation in banking and financial services
  • Gather automation best practices and additional information sources

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Citizen Developer, Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Automating Know Your Customer (KYC) Compliance in Financial Services

In this course, you will learn how automation can be the perfect solution for some critical business processes such as know your customer for the banking industry. The course focuses on how intelligent automation can be used for banking use cases and the business benefits of such automation. The course also provides a view of what the automated state for Know Your Customer (KYC) process would look like with Automation 360.

By the end of the course, you should be able to:

  • Describe the impact of intelligent automation in banking industry
  • Identify specific use cases in financial services
  • Show how KYC can be automated and how it looks in fully automated state
  • Summarize the benefits of using RPA in KYC process
  • Gather best practices on automating KYC

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Automating Mortgage Lending in Financial Services Using Automation 360

In this course, you will learn how automation can be the perfect solution for some critical business processes such as mortgage lending in financial services. The course focuses on how intelligent automation can be used for financial services use cases and the business benefits of such automation. The course also provides a view of what the automated state for mortgage lending process would look like with Automation 360.

By the end of the course, you should be able to:

  • Describe the impact of intelligent automation in financial services
  • Identify specific use cases in financial services
  • Show how the mortgage lending process is transformed by automation
  • Summarize the benefits of using Robotic Process Automation (RPA) in the mortgage lending process
  • Gather best practices in automating mortgage operations

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Automating the Contact Centre in Healthcare Using Automation 360

In this course, you will learn about the impact of intelligent automation and identify specific use cases in healthcare and show how the contact centre process is transformed by automation. In addition, you will learn about the benefits of using Robotic Process Automation (RPA) in the contact centre process as well as best practices in automating the contact centre.

By the end of this course, you should be able to:

  • Describe the impact of intelligent automation in healthcare
  • Identify specific use cases in healthcare
  • Show how the Contact centre process is transformed by automation
  • Summarize the benefits of using Robotic Process Automation (RPA) in the Contact centre process
  • Discuss best practices in automating the Contact Centre

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    RPA Business Users, RPA Practitioners, Citizen Developers

  • advance

    Advanced

  • online_icon

    E-Learning

Automating the Accounts Payable Process in Finance and Accounting Using Automation 360

In this course, you will learn about the impact of intelligent automation and identify specific use cases in Finance and Accounting and show how invoice processing is transformed by automation. You will see an exampe of how a Finance and Accounting process, such as the Accounts Payable invoice processing can be automated using Automation 360.

By the end of the course, you should be able to:

  • Describe factors driving intelligent automation in Finance
  • Identify specific use cases in Finance and Accounting
  • Depict how the Accounts Payable invoice processing workflow is transformed by automation
  • Summarize the benefits of using Robotic Process Automation (RPA) in invoice processing
  • Gather best practices in automating Finance and Accounting operations

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Business User

  • advance

    Advanced

  • online_icon

    E-Learning

Automating Prior Authorization in Healthcare Using Automation 360

In this course, you will learn how automation can be the perfect solution for some critical business processes in Healthcare, especially in a pandemic situation. This course focuses on how a process such as Prior Authorization can be automated using Automation 360. The course also focuses on how intelligent automation can be used for automation use cases for Healthcare providers and the business benefits they gain from automation initiatives including some of the best practices that Healthcare providers should proactively adopt in pandemic situations.

By the end of the course, you should be able to:

  • Describe the impact of intelligent automation in Healthcare
  • Identify specific use cases in Healthcare that would be good candidates for automation
  • Show how the Prior Authorization (PA) process is transformed by automation
  • Discuss best practices in automating Prior Authorization

Find this course in these learning trail(s):

  • duration_icon

    15 minutes

  • member

    Business User

  • advance

    Advanced

  • online_icon

    E-Learning

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