Citizen Developer Practitioner

About the trail

Citizen Developer Practitioner

This learning trail is designed exclusively for citizen developers and business users with minimal or no programming background. You will expand your RPA skills and knowledge to create and deploy bots that can automate your simple business processes, improve your productivity, and scale your RPA journey.

The trail presents a unique blended learning experience that integrates bot building with virtual instructor-led training (VILT) classes and digital self-paced learning developed for product, role, and industry. This experience is further augmented through a mentoring session with our RPA experts.

You can take the self-paced eLearning courses that are most relevant to your role/industry and complete them in any order. Then enroll in the dedicated virtual instructor-led training classes to get bot building experience.

Learning trail objectives

After completing this learning trail, you will be able to:

  • Describe the significance of Robotic Process Automation
  • Identify the processes that can be automated to enhance productivity and maximize Return on Investment (ROI)
  • Review use cases that support building bots across a wide range of industries and job functions
  • Build basic functional bots

Required Prerequisites:

  • Course Duration Duration: 10 hours
  • E-Learning Format:Blended (eLearning + VILT)
  • Cost Cost: Subscription

Badge on completion

certification logo

Citizen Developer Practitioner

ENROLL IN THE LEARNING TRAIL
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Courses in the learning trail

Product Focused

  • Automation Anywhere Product Landscape
  • Bot Building for Citizen Developers (VILT)

Find this course in these learning trail(s):

  • duration_icon4 hours, 30 minutes
  • memberBusiness User
  • advanceAdvanced
  • online_iconBlended

Function Focused

Take any course that may be applicable for your job role:

  • Automating the Employee Offer Letter Process Using the Automation 360 Action Packages
  • Automating the Data Extraction Process Using the Automation 360 Action Packages
  • Automating the Vendor Registration Process Using the Automation 360 Action Packages
  • Automating the KYC Process Using the Automation 360 Action Packages
  • Automating Tasks Using Excel Advanced Actions
  • Automating Salesforce Tasks Using RPA Bots for Salesforce

Find this course in these learning trail(s):

  • duration_icon10-120 minutes
  • memberBusiness User
  • advanceAdvanced
  • online_iconE-Learning

Industry Overview

Choose the ones applicable for your industry:

  • Getting Started with Intelligent Automation for Telecommunications
  • Getting Started with Intelligent Automation for Insurance
  • Getting Started with Intelligent Automation for Banking

Find this course in these learning trail(s):

  • duration_icon15 minutes (per course)
  • memberBusiness User
  • advanceAdvanced
  • online_iconE-Learning

Industry Use Cases

Choose the ones applicable for your industry:

  • Automating New Service Provisioning for Telecom
  • Automating Claims Management in the Insurance Sector
  • Automating Know Your Customer (KYC) Compliance in Financial Services
  • Automating the Accounts Payable Process in Finance and Accounting Using Automation 360
  • Automating Mortgage Lending in Financial Services Using Automation 360
  • Automating Prior Authorization in Healthcare Using Automation 360
  • Automating the Contact Centre in Healthcare Using Automation 360

Find this course in these learning trail(s):

  • duration_icon15 minutes (per course)
  • memberBusiness User
  • advanceAdvanced
  • online_iconE-Learning

Governance for Citizen Developers

This eBook describes the scope and importance of Governance in the Citizen Developer journey. As a Citizen Developer, you will learn how practices, policies, and guidelines are important and how Governance can drive success and efficiency in an organization.

After completing this eBook, you should be able to:

  • Describe the scope of governance in the Citizen Developer journey
  • Explain how governance is defined and integrated in the various Citizen Development domains
  • Describe how Automation Anywhere products organically support governance via in-built controls

Find this course in these learning trail(s):

  • duration_icon20 minutes
  • memberCitizen Developers
  • advanceAdvanced
  • online_iconE-Learning

Mentoring Session

  • Ask the RPA Expert (VILT)

Find this course in these learning trail(s):

  • duration_icon3 hours
  • memberBusiness User
  • advanceAdvanced
  • online_iconVILT

Empowering Citizen Developer Leads to Drive Scalability

This course provides tips and techniques for Citizen Developer Leads or Automation Leads to enable motivated individuals from business units with the potential to develop into Citizen Developers and guide them on their journey.

By the end of this course, you should be able to:

  • Demonstrate the value of the Citizen Development program to the organization
  • Illustrate ways to establish a community of practice for Citizen Development
  • Choose learning pathways to enable Citizen Developer careers

Find this course in these learning trail(s):

  • duration_icon10 minutes
  • memberCitizen Developer Lead, Automation CoE Lead
  • intermediateIntermediate
  • online_iconE-Learning
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